MBA考試
報(bào)考指南考試報(bào)名準(zhǔn)考證打印成績(jī)查詢考試題庫

重置密碼成功

請(qǐng)謹(jǐn)慎保管和記憶你的密碼,以免泄露和丟失

注冊(cè)成功

請(qǐng)謹(jǐn)慎保管和記憶你的密碼,以免泄露和丟失

首頁MBA考試題庫正文
  • 閱讀理解A
    題干:WhenThomasKeller,oneofAmerica'sforemostchefs,announcedthatonSept.1hewouldabolishthepracticeoftippingatPerSe,hisluxuryrestaurantinNewYorkCity,andreplaceitwithEuropean-styleservicecharge,Iknewthreegroupswouldbeopposed:customers,serversandrestaurantowners.Thesethreegroupsareallcommittedtotipping-astheyquicklymadeclearonWebsites.Toopposetipping,itseems,istobeanticapitalist,andmaybeevenalittleFrench.ButMr.Kellerisrighttomoveawayfromtipping-andit'sworthexploringwhyjustabouteveryoneelseintherestaurantworldiswrongtostickwiththepractice.Customersbelieveintippingbecausetheythinkitmakeseconomicsense.“Waitersknowthattheywon’tgetpaidiftheydon’tdoagoodjob”ishowmostadvocatesofthesystemwouldputit.Tobesure,thisisatempting,apparentlyrationalstatementabouteconomictheory,butitappearstohavelittleapplicabilitytotherealworldofrestaurants.MichaelLynn,anassociateprofessorofconsumerbehaviorandmarketingatCornell’sSchoolofHotelAdministration,hasconducteddozensofstudentsoftippingandhasconcludedthatconsumers’assessmentsofthequalityofservicecorrelateweaklytotheamounttheytip.Rather,customersarelikelytotipmoreinresponsetoserverstouchingthemlightlyandleaningforwardnexttothetabletomakeconversationthantohowoftentheirwaterglassisrefilled-inotherwords,customerstipmorewhentheyliketheserver,notwhentheserviceisgood.Mr.Lynn'sstudiesalsoindicatethatmalecustomersincreasetheirtipsforfemaleserverswhilefemalecustomersincreasetheirtipsformaleservers.What’smore,consumersseemtoforgetthatthetipincreasesasthebillincreases.Thus,thetippingsystemisanopeninvitationtowhatrestaurantprofessionalscall“upwelling”:everybottleofimportedwater,everyespressoandeverycocktailisextramoneyintheserver'spocket.Aggressiveupwellingfortipsisoftenrewardedwhilelow-key,qualityserviceoftengoesunrecognized.Inaddition,thepracticeoftippooling,whichisthenorminfine-diningrestaurantsandisbecomingmorecommonineverykindofrestaurantabovethelevelofagreasyspoon,hasruinedwhatevereffectvotingwithyourtipmighthavehadonanindividualwaiter.Inanunreasonableoutcome,youarepunishingthegoodwaitersintherestaurantbynottippingthebadone.Indeed,thereappeartobelittleconnectionbetweentippingandgoodservice.
    題目:We may infer from the context that “upselling”( Line 2, Para.6) probably means_____.
  • A 、selling something up
  • B 、selling something fancy
  • C 、selling something unnecessary
  • D 、selling something more expensive

掃碼下載億題庫

精準(zhǔn)題庫快速提分

參考答案

【正確答案:D】

詞匯題。對(duì)詞義的理解應(yīng)依賴上下文。第六段第一句指出“消費(fèi)越高,小費(fèi)也越多”,第二句由thus引導(dǎo),表明這兩句之間是因果關(guān)系,因此可以推斷upselling應(yīng)該和消費(fèi)越高有關(guān),D選項(xiàng)符合語境, 為正確答案。

您可能感興趣的試題
熱門試題換一換

億題庫—讓考試變得更簡(jiǎn)單

已有600萬用戶下載

黄大仙区| 隆昌县| 惠州市| 张家界市| 收藏| 兴隆县| 瑞安市| 威远县| 大竹县| 恩施市| 朝阳县| 阿坝县| 庆城县| 石泉县| 宝坻区| 康保县| 广饶县| 松江区| 思茅市| 宁远县| 法库县| 伊宁市| 枣庄市| 泰宁县| 绥江县| 大足县| 太保市| 阿鲁科尔沁旗| 突泉县| 南汇区| 许昌县| 凤冈县| 四子王旗| 青河县| 万宁市| 土默特左旗| 依兰县| 高青县| 虞城县| 怀仁县| 榆林市|